Guest Services Manager

1 day ago


Kuwait City, Al Asimah Marriott International Full time

Key Responsibilities

  • Manage all front office functions, including guest services, reservations, and room assignments.
  • Direct and supervise front office staff, providing coaching and guidance as needed.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements

  • Bachelor's degree in Hospitality or related field.
  • Minimum 4 years of experience in front office management or a related role.
  • Excellent leadership and communication skills.
  • Able to work effectively under pressure and adapt to changing situations.


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