Experienced Guest Service Professional

3 days ago


Kuwait City, Al Asimah 20gramscoffee Full time

Job Title: Experienced Guest Service Professional

Job Summary:

We are seeking an experienced guest service professional to join our team at 20 Grams, where you will be responsible for providing exceptional customer experiences.

Key Responsibilities:
  1. Provide Excellent Customer Service: Deliver top-notch customer service, responding promptly and professionally to customer inquiries and feedback.
  2. Take Orders: Accurately and efficiently take orders, ensuring customers receive their desired products in a timely manner.
  3. Make Product Recommendations: Use your knowledge of our coffee offerings to provide personalized recommendations, enhancing the customer experience.
  4. Maintain a Positive Atmosphere: Create an inviting environment that encourages customers to return and share their positive experiences with others.
  5. Develop Strong Relationships: Build strong relationships with customers, fostering loyalty and encouraging repeat business.
Requirements:

The ideal candidate has excellent communication skills, a positive attitude, and a genuine passion for customer satisfaction and coffee culture.



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