Supervisor - Sales

1 week ago


Kuwait City, Al Asimah beBee Careers Full time

About the Role

We are seeking a Sales Supervisor to lead our sales team in achieving sales targets and providing exceptional customer service.

Key Responsibilities:

  • Supervise the sales process to meet sales strategy and CSI targets.
  • Maintain showroom standards, policies, and procedures.

Operational Responsibilities

  1. Assign targets to sales staff, review performance, prepare sales reports, and submit them for approval.
  2. Check cash and credit invoices, delivery notes, and Traffic Department documentation.
  3. Conduct inventory of stationery, electrical, and office equipment.
  4. Propose vehicle order recommendations to meet customer requirements.
  5. Monitor daily vehicle reservations with sales staff.
  6. Follow up with the Delivery Center to ensure timely delivery.
  7. Arrange vehicle replacements as per customer requests.
  8. Address and resolve escalated customer complaints.
  9. Ensure compliance with company policies regarding vehicle purchase, registration, insurance, and payment.
  10. Maintain showroom safety standards.

People Management Responsibilities

  1. Assign duties and review work for accuracy, neatness, and policy compliance.
  2. Monitor employee attendance, report absences, and manage overtime sheets via SAP HCM.
  3. Explain and advise staff on group policies and quality standards.
  4. Provide on-the-job training and coaching to staff.
  5. Escalate employee grievances promptly to management.


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