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Retail Sales Supervisor
1 month ago
IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.
Mission: "To provide women with a fashion experience that makes them feel special."
Vision: "To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief."
We want to meet and grow together with talents who want to be in fashion. We know; WE ARE STRONGER TOGETHER
We are looking for a teammate for the Sales Supervisor position at IPEKYOL Store in Kuwait.
JOB DESCRIPTION
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
- Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable.
- Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
- Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
- Arrange and display received merchandise under the direction of the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
- Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
- Inform Department Manager of unavailable and non-performing products.
- Merchandise products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.
Qualifications
- Fluency in English and Arabic.
- Minimum 3 years of relevant experience in retail.
- Self-motivation with a positive attitude and professional selling techniques.
- Good customer focus with strong presentation, interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to work flexible hours, including evenings and weekends.
- Strong team player.
