Head of Retail Operations

3 weeks ago


Kuwait City, Al Asimah M.H. Alshaya Full time
About the Role

We are seeking a highly skilled and experienced Head of Retail Operations to join our team in managing one of our luxury fashion stores. As a key member of our operations team, you will be responsible for driving sales growth, reducing stock loss, and managing controllable costs.

Company Overview

M.H. Alshaya is a leading international franchise operator with over 70 recognized retail brands across various sectors. Our company operates over 2,400 stores across 7 divisions, employing more than 32,000 people from over 110 nationalities.

Job Responsibilities
  • Proactively drive sales growth by analyzing sales data, identifying trends, and implementing effective strategies to increase revenue.
  • Reduce stock loss by implementing robust inventory management practices and ensuring accurate forecasting.
  • Manage controllable costs by monitoring expenses, negotiating with suppliers, and optimizing store operations.
  • Motivate and develop a high-performing team by providing regular feedback, coaching, and training opportunities.
Requirements and Qualifications
  • Proven experience in store management or retail operations, preferably in the luxury fashion sector.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and implement effective solutions.
  • Able to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
What We Offer

As a valued member of our team, you will enjoy a competitive salary of approximately £60,000 per annum, depending on your level of experience and qualifications. In addition, you will have access to comprehensive benefits, including health insurance, retirement savings plan, and paid time off.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and results-driven individual with a passion for luxury fashion, please submit your application for this exciting opportunity.


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