Sales and Retail Team Lead

1 day ago


Kuwait City, Al Asimah D & H International Company W.L.L. Full time

About the Role:

We are seeking a highly motivated and experienced Retail Assistant Manager to join our team at D&H International Company W.L.L. The ideal candidate will have excellent leadership skills, be able to manage sales targets, and provide high-quality customer service.

Key Responsibilities:

  • Assist the Store Manager in planning measures to meet monthly sales targets.
  • Monitor sales and customer service with the Store Manager.
  • Familiarize with characteristics that define the initial order of the store.
  • Inform managers and Headquarters of significant impacts on store management and sales.
  • Maintain good communication with Headquarters.
  • Carry out necessary administrative duties regarding personnel, maintenance, cash desk, etc.
  • Ensure correct cash desk procedures are followed.
  • Supervise organization, cleaning, and maintenance of the stockroom and ensure order is up to date.
  • Promote polyvalence and detect potential in team members for other functions and promotions.
  • Understand the importance of merchandising in selling and the fundamental concepts behind it.
  • Ensure the section is kept up to merchandising standards, systematically restocking and maintaining an attractive presentation.

Requirements:

  • Leadership and Team building.
  • Delegating and developing.
  • Business management & control of indicators.
  • Orientation towards Personal Selling.
  • Orientation towards selling through Merchandising.
  • Orientation towards Customer Service and Image.
  • Knowledge of product management and distribution.
  • Energy and speed with self-control.
  • Enthusiasm and commitment.
  • Personal and professional development.
  • Standard of Customer Service and Customer Service Policy.
  • Merchandising Rules.
  • Product knowledge.
  • Image and Maintenance standards.
  • Till programme and use of Pathfinder.
  • Use of the intranet.
  • Local Legislation and internal regulations.
  • Human Resources and people management.

About Us:

D&H International Company W.L.L. is a multi-national retail operation that includes fashion, textiles, cafés, and restaurants globally. We are leaders in retail fashion for women's exclusive contemporary wear and accessories, committed to bringing designer clothes to the high street with superior quality and unique designs in an inviting shopping environment.



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