
Sales Advisor Associate
1 day ago
At Azadea, we're seeking a Sales Advisor to join our team in Business Development. As a key member, you'll play a crucial role in supporting the team in after-sales service, ensuring customer satisfaction, and promoting our brand image.
Key Responsibilities- Support the sales team in delivering exceptional customer service, following company standards to maintain high levels of customer satisfaction.
- Greet customers, direct them to experienced Sales Advisors, and ensure seamless handovers for maximum customer satisfaction.
- Maintain store tidiness, manage orders, handle complaints, and collaborate with managers as needed.
- Assist in receiving stock deliveries and register accurate records.
- Aid customers to the cash desk and prepare packaging for efficient checkout processes.
- Cultivate customer loyalty by collecting information and entering it into our database, linking purchases to sales opportunities.
- Monitor customer needs during product trials, respond promptly to requests, and promote additional sales through expert knowledge of products.
- Stay up-to-date on our extensive product range, with in-depth understanding of assigned products.
- Understand KPIs to close sales effectively, maintaining a positive experience for customers.
- Bachelor's Degree or equivalent
- Fluency in English
- Proficiency in MS Office
- Planning and Organizing: level 1
- Self-Development: level 1
- Communication Skills: level 2
- Commercial Understanding: level 1
- Customer Focus: level 1
- Initiative: level 1
- Teamwork: level 2
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