Senior Retail Operations Manager

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Overview

Zimmermann, a leading Australian fashion designer brand, seeks an experienced Store Manager to lead its first new flagship store in Kuwait. As part of our international expansion, we are looking for a talented individual to drive sales growth, deliver exceptional customer experiences, and inspire high-performing teams.

About Zimmermann
Zimmermann is one of Australia's most respected fashion designer brands. Our ready-to-wear and swim collections are sold through boutiques and high-end retailers globally. We maintain retail stores in key markets and operate a successful e-commerce platform.

Your Responsibilities
As Store Manager, you will be responsible for:
• Maximizing sales and delivering exceptional customer service
• Inspiring and motivating the team to achieve individual and team sales results
• Day-to-day stock management and operations
• CRM and client relationship building
• Visual presentation and creating an elevated brand experience

Broad Areas of Responsibility
• Lead and develop a high-performing team that achieves individual and team sales results
• Consistently lead by example and role-model for all team members
• Execute Zimmermann's 'Shopping Experience' training program
• Ensure client satisfaction is achieved by all team members
• Analyze store sales and take necessary action to maximize sales opportunities
• Build solid client relations and generate a returning client base
• Ensure all team members acquire and grow the Zimmermann client database

What You'll Need to Succeed
The ideal candidate must have previous management experience in fashion, exceptional client service skills, a proven ability to inspire and engage team members, impeccable attention to detail, and excellent communication skills.

Our Commitment to Diversity
We welcome applicants from diverse backgrounds, cultures, and abilities. At Chalhoub Group, we are committed to inclusion and diversity, ensuring equal opportunity for all applicants without regard to gender, age, race, religion, national origin, or disability status.

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