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Customer Service Ambassador
3 weeks ago
Job Title: Customer Service Ambassador
">About the Role:
">We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will play a vital part in ensuring that our customers receive exceptional service and support.
">Key Responsibilities:
">- ">
- Provide effective support to the team to enable them to provide effective and efficient services.">
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.">
- Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.">
Requirements:
">- ">
- A service-focused personality is essential.">
- Previous leadership experience required.">
- Prior experience working with Opera or a related system.">
- Proven ability to build and maintain good relationships with all stakeholders.">
- Strong networking skills.">
- Ability to lead by example and set the scene for high performance.">
What We Offer:
">We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.