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Corporate Customer Service Specialist

2 weeks ago

Kuwait City, Al Asimah Ooredoo Qatar Full time
About the Role
We are looking for a highly motivated Corporate Customer Service Specialist to join our team. In this role, you will be responsible for providing top-notch customer service to our corporate clients, ensuring their needs are met and exceeding their expectations.

Key Accountabilities
  • Act as a single point of contact for corporate customers.
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and implement effective solutions to improve customer satisfaction.

Desirable Skills and Qualifications
  • Bachelor's degree in business or a related field.
  • 2-3 years of experience in a similar function.
  • Excellent communication and problem-solving skills.
  • Fluency in English and Arabic.