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Corporate Account Professional

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

The Role:

We are looking for a talented Corporate Account Professional to join our team. As a Service Account Management Specialist, you will be responsible for providing top-notch service to our corporate customers.

Key Tasks:

  • Handle B2B customer complaints and issues in Remedy
  • Create users for corporate customers to access self-care portal
  • Coordinate with technical division to resolve customer problems
  • Proactively update product knowledge to advise customers accurately

Requirements:

  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Fluency in written and verbal English and Arabic