
Technical Services Manager
14 hours ago
About the Position:
We are seeking a seasoned Technical Services Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for overseeing the operation and maintenance of our AV systems, including VTC suites and PA systems.
Key Responsibilities:
- Oversight of all VTC operational and administrative requirements to ensure contractual requirements are met.
- Providing diagnostics and taking corrective action on large scale voice/video teleconferencing with secure switch.
- Operating and providing technical support in the operation of VTC equipment in support of briefings, presentations, and VTC sessions.
- Handling encryption materials and devices in support of classified VTC sessions.
- Managing property accountability for Vectrus property assigned to the VTC section.
- Providing IT support for conference room-based briefings and presentations for a 7 days/week operation.
- Training users in the operation of VTC equipment to include call initiation, answering, and re-dialing.
- Supporting the schedule and unscheduled maintenance of VTC equipment including but not limited to DLP and LCD projectors, flat panel displays, IP and ISDN-based VTC systems, and associated cameras, and maintaining manuals and wiring diagrams.
Requirements:
- A minimum of 1-3 years' experience with operation and maintenance of VTC Suites.
- A minimum of 1-3 years' experience with operation and maintenance of PA systems.
- Infocom CTS, CTS-I, or CTS-D certification preferred.
- AMX, ACE-D, ACE-I, and ACE-P preferred.
- Extron AV Associate certification preferred.
- A valid Secret Clearance is required.
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