
Technical Service Advisor
11 hours ago
We are seeking a skilled and experienced Computer Service Technician to join our team. The successful candidate will provide technical support and maintenance services to our clients, ensuring their computer systems and equipment are running smoothly and efficiently.
Key Responsibilities:
- Assist customers with computer hardware and software issues.
- Evaluate equipment for malfunctions and deficiencies, and perform necessary repairs.
- Collaborate with the Systems Support Specialist, Lead (SSSL) to ensure seamless service delivery.
- Document all activities and outcomes in the work order tracking system.
- Participate in ongoing training and professional development to stay up-to-date with industry developments.
Requirements:
- Degree in Computer Science or related field, or equivalent experience.
- At least 3 years of experience in computer hardware and software support.
- CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator certifications required.
- A+ Certification preferred.
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