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Operations Manager
2 weeks ago
This is a senior management position responsible for the operational management of a hotel. The successful candidate will be expected to lead and motivate a team, manage budgets, and ensure that guests have an excellent experience.
Key Responsibilities- Manage and motivate a team of department heads to achieve high levels of performance and exceed targets.
- Develop and implement effective operational strategies to drive revenue and guest satisfaction.
- Oversee the planning and coordination of hotel operations, including capital projects and customer service initiatives.
- Collaborate with the General Manager to develop and achieve hotel strategic goals.
- Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action.
- A degree or diploma in Hotel Management or equivalent.
- Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management.
- Experience in managing budgets, revenue proposals, and forecasting results.
- In-depth knowledge of the hotel / leisure / service sector.
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
