Guest Experience Coordinator

2 weeks ago


Kuwait City, Al Asimah beBee Careers Full time

Job Overview:

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We are seeking a Front Office Receptionist who can provide exceptional service and support to our guests.

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Key Responsibilities:

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  • Handle reservations, room assignments, and guest requests efficiently using Opera PMS.">
  • Provide accurate information about hotel services, facilities, and local attractions.">
  • Manage phone calls, emails, and guest concerns with a positive attitude.">
  • Coordinate with other departments to meet guest needs and exceed expectations.">
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Requirements:

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  • Prior experience in a 5-star hotel front office or guest relations role is essential.">
  • Proficiency in Opera PMS software is mandatory.">
  • Excellent communication and interpersonal skills are required.">
  • English fluency is required, and additional languages are a plus.">
  • Well-groomed appearance and a friendly service-oriented attitude are necessary.">
  • Ability to work in shifts, including weekends and holidays.">
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Benefits:

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  • A competitive salary and accommodation provided.">
  • Opportunities for career growth, training, and development.">
  • A supportive and inclusive work environment.">


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