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Friendly Guest Service Professional

3 weeks ago


Kuwait City, Al Asimah beBeeCustomer Full time
Front Desk Associate

This is a role that offers the opportunity to work with guests and contribute to their positive experience during their stay at our hotel.

Key Responsibilities:
  1. The Front Desk Associate will be responsible for providing high-quality, personalized service to guests from the moment they arrive until they depart.
  2. The Associate will ensure efficient handling of check-in and check-out processes, respond to guest inquiries, and maintain accurate records.
  3. They will collaborate with other departments to meet guest needs and expectations, and ensure a smooth and positive experience throughout their visit.
  4. The Associate will maintain awareness of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
  5. They will adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
  6. Additionally, they will safeguard guest privacy by refraining from disclosing any guest details.