Guest Relation Manager

2 weeks ago


Kuwait City, Al Asimah Hyatt Regency Calgary Full time

Join to apply for the Guest Relation Manager role at Hyatt Regency Calgary.

Summary
Assists the Front Office Manager to ensure the smooth and efficient running of the Guest Relations department. Responsible for handling all aspects of service related to guest arrivals, such as room and reservation checks, with special attention to VIP guests. Ensures the department meets customer satisfaction and service standards.

Organization: Hyatt Regency Calgary

Qualifications
Candidates should have experience in a similar role in a 5-star luxury hotel and demonstrate:

  • Strong leadership skills with at least 2 years of experience in luxury operations
  • An eye for detail and a passion for customer service
  • An entrepreneurial mindset suited for fast-paced environments
  • Exceptional communication and interpersonal skills as a caring and engaging leader
  • A passion for training and operational involvement
  • Pre-opening experience in large hotel operations is advantageous
Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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