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Customer Service Professional
2 weeks ago
Kuwait and Middle East Financial Investment Company K.S.C.P. offers a dynamic environment for individuals looking to excel in customer service.
The successful candidate will be responsible for communicating with retail customers through various channels, ensuring all client instructions are handled promptly and efficiently.
Key Responsibilities:
- Daily correspondence is an essential part of this role, involving effective communication with clients via multiple channels.
- Clients management encompasses all forms of communication, including but not limited to phone, email, and messaging platforms.
- Handling portfolios and accounts requires strong organizational skills and attention to detail to ensure accuracy and timeliness.
- Answering client inquiries and requests in a timely and professional manner is crucial for building trust and rapport with clients.
Qualifications:
- A Bachelor's degree or higher diploma in a relevant field such as accounting, finance, business administration, or public relations is preferred.
Skills required:
- Bilingual capabilities in Arabic and English reading and writing are essential for this role.
- Customer service orientation is vital for providing exceptional support to clients.
Experience:
- Fresh graduates or individuals with one year of experience in the customer service field are encouraged to apply.
Industry:
- Banking and broking sectors offer exciting opportunities for career growth and development.
Functional Area:
- Helpdesk, customer service, and telecalling roles require strong interpersonal and communication skills.
Keywords:
- Customer service officer, customer support, bilingual customer service representative.
This is an excellent opportunity for those passionate about delivering exceptional customer experiences to join our team and contribute to the success of Kuwait and Middle East Financial Investment Company K.S.C.P.
