Visual Merchandising Manager
1 week ago
The Senior Visual Commercial is responsible for supporting commercial activities and replacing the department manager when needed to ensure the highest standards of product display and customer service are achieved and maintained.
Responsibilities:
- Solve customer complaints in a timely manner, suggest solutions or escalate them as appropriate.
- Ensure activities are carried out in the most efficient manner including processing orders and addressing any items blocking the workflow.
- Organize various commercial activities while aligning with departmental managers in ensuring adequate manpower.
- Control and monitor section sales performance including driving sales, generating reports, proposing action plans, and executing all merchandising tasks.
- Greet customers and ensure they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
- Assist in handling the placement of products to ensure effective stock management and availability of products.
- Communicate sales plans and targets to the shop/department team, monitor performance on an ongoing basis, and suggest corrective actions when needed.
- Provide team members with necessary support such as training and development to maximize sales.
Requirements
Language and Technical Skills:
- Fluency in English.
- Proficiency in MS Office.
- Proficiency in shop/stock management tools.
Education and Experience
- Bachelor's degree in a related field.
- Zero to two years of experience in Retail or a similar role.
Behavioral Competencies
- Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
- Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
- Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
- Nimble Learning: Learns through experimentation when tackling new problems.
We are looking for a highly skilled and motivated individual to join our team as a Senior Visual Commercial. The successful candidate will have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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