Operations Manager

4 weeks ago

Kuwait City, Al Asimah BAM labs Full time

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Regional Human Resources Director | People Experience & Strategy | HR Transformation | HR Development | Process Mapping

About Us:

Brand Aid company was established in 2019 as a specialized Sales and Merchandising company, supporting Kuwait, Qatar, and Lebanon. BA has grown to over 300 staff supporting more than 800 points of sale. The company acts as a bridge between the Retail Industry and Wholesalers (Manufacturers/Distributors), specializing in Sales and Merchandising Services, providing insightful Business Solutions, customized Sales Staff, and innovative Merchandisers and Installers across various retail sectors including FMCG, electronics, health & beauty, tobacco, home appliances, hardware, and telecommunications.

Summary:

Are you passionate about creating visually compelling retail experiences and excel at organizing operations? We are seeking a highly motivated Merchandisers Operations Manager to oversee all merchandising activities, ensuring efficiency from product selection to in-store presentation.

Responsibilities:

Operational Duties

  • Develop merchandising strategies and product assortments.
  • Implement visual merchandising standards for consistent brand experience.
  • Oversee promotions, displays, and banners in line with planograms and deadlines.
  • Manage inventory flow and allocation for optimal product availability.
  • Maintain strong communication with customers.

Team Management & Development:

  • Lead and develop a team of merchandisers with coaching and training.
  • Enhance team knowledge on merchandising standards, products, and customer service.
  • Motivate the team to meet goals and performance targets.

Performance & KPI Analysis:

  • Monitor team performance and compliance with standards.
  • Analyze merchandising metrics and identify improvement areas.
  • Track KPIs such as stock levels and planogram compliance.
  • Use data to improve team effectiveness.

Operational Excellence

  • Ensure safety, security, and loss prevention policies are followed.
  • Maintain a clean and organized work environment.
  • Stay updated on latest trends in visual merchandising.

Qualifications:

  • Bachelor's degree in Business Administration or related field.
  • At least 8 years in merchandising, with leadership experience.
  • Strong understanding of visual merchandising principles.
  • Excellent organizational, planning, and communication skills.
  • Ability to work independently and as part of a team.

We are an equal opportunity employer valuing diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or marital status.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Consumer Services
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