
Account Manager Success Professional
6 hours ago
We are seeking a skilled Account Manager Success Professional to join our team at Microsoft. As a key member of our Business Development group, you will play a vital role in driving customer success and growth.
Key Responsibilities:
- Develop and execute strategic plans to drive customer success and growth
- Collaborate with cross-functional teams to ensure seamless delivery of solutions
- Identify and capitalize on opportunities to upsell and cross-sell Microsoft products and services
Requirements:
- Bachelor's degree in Business, Sociology, Psychology, Computer Science, or related field AND 8+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- OR Master's degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
Preferred Qualifications:
- 5+ years relevant work experience within the customer industry
- Microsoft or competitor equivalent certification in relevant technologies (e.g., Azure, 365)
- Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
- Project Management Institute (PMI) or equivalent Project Management certification
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