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Sales Excellence Leader

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Showroom Manager - Key Performance Role

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The Showroom Manager plays a pivotal role in driving sales success by maintaining an attractive and efficient showroom environment. This includes designing an engaging layout, ensuring smooth traffic flow, and providing exceptional customer service.

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Key responsibilities include:

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  1. ">
  2. Customer Support: Provide timely assistance to customers, address their inquiries, and resolve any concerns they may have.">
  3. Showroom Layout Design: Create an attractive and efficient showroom layout that draws in customers and facilitates seamless traffic flow.">
  4. Performance Management: Maintain a high level of performance in meeting set targets and objectives within specified timeframes.">
  5. Customer Satisfaction: Ensure a minimum customer satisfaction index of 95%.">
  6. Sales Team Supervision: Supervise and direct employees engaged in sales activities.">
  7. Vehicle Specifications: Verify the accuracy of vehicle specifications displayed on windows.">
  8. Test Drives: Coordinate test drives to ensure they are conducted effectively.">
  9. Driver's Licenses: Confirm that team members hold valid driver's licenses.">
  10. Customer Prospecting Database: Maintain an up-to-date and accurate customer prospecting database.">
  11. Escalated Customer Complaints: Address escalated customer complaints, representing the business unit at senior levels within the customer base to uphold and enhance its image.">
  12. Sales Performance Monitoring: Monitor and report on sales performance, taking corrective measures when necessary.">
  13. Employee Scheduling: Prepare work schedules, track employee work hours, and maintain records of time cards.">
  14. Staff Coaching: Provide coaching and guidance to staff on handling complex sales situations.">
  15. Safety Protocols: Enforce safety, health, and security protocols.">

The ideal candidate should possess fluency in Arabic and English languages.

">Requirements">
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Ownership of a car.

">Driving License">
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A valid driving license.

">Qualifications">
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Educational Qualifications:

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  • Bachelor's degree (12th Standard + 3 or 4 years degree) or equivalent with 10 years of experience.">
  • Diploma in Automobile/Electrical/Mechanical (12th Standard + 2 or 3 years Diploma) or equivalent and 12 years of managerial experience.">
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Proficiency in English and Arabic languages is mandatory.

">About The Role">
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This role requires a strong understanding of sales operations, customer service, and leadership skills. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to motivate and guide a sales team to achieve optimal results.

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