Senior Sales Retail Manager

3 weeks ago


Kuwait City, Al Asimah Al Futtaim Group Full time

Established in the 1930s, Al-Futtaim Group is one of the most diversified and progressive regional businesses headquartered in Dubai, United Arab Emirates.

Our business is structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare.

We employ over 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa.

We partner with over 200 of the world's most admired and innovative brands.

We uphold our values of respect, excellence, collaboration, and integrity.

Job OverviewAssistant Store Manager Role

The Assistant Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Key ResponsibilitiesDrive Sales & Profitability
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
  • Control company assets by meeting all loss prevention measures.
  • Execute and comply with all company policies and store procedures.
People Development / HR
  • Support recruiting, hiring, developing, and retaining high-quality associates.
  • Lead by example, train, develop, and provide ongoing feedback and coaching.
Customer Experience / Sales
  • Ensure an excellent level of customer service is a priority at all times.
  • Maintain visibility and lead by example on the selling floor.
RequirementsJob-Specific/Technical Skills
  • Good command of business English (written and verbal).
  • Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills.
Education and Experience
  • High school education or equivalent preferred.
  • Minimum 1-2 years Assistant Store Manager experience.

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