"Area Operations Manager"

2 weeks ago


Kuwait City, Al Asimah Cinnabon Kuwait Full time

The Cinnabon Kuwait business is seeking an exceptional Area Manager to drive sales, manage staff, and maintain high standards of service across all its outlets. This pivotal role requires a dynamic individual who can oversee multiple locations, ensuring operational excellence and customer satisfaction.

The successful candidate will play a crucial role in enhancing the brand's reputation and profitability by developing and implementing strategies to increase sales and improve customer satisfaction. They will conduct regular site visits to monitor performance and provide feedback to management teams, manage budgets and financial reports, and recruit, train, and develop staff to maintain a high level of service and operational efficiency.

The ideal candidate will have strong leadership and team management skills, excellent communication and interpersonal abilities, and a proven track record in sales and customer service. They will be able to work under pressure, meet tight deadlines, and adapt to changing business environments. Additionally, they will have knowledge of the food service industry and market trends, as well as proficiency in using management software and tools.

Key Responsibilities:

  • Oversee daily operations of multiple food service locations
  • Develop and implement strategies to increase sales and improve customer satisfaction
  • Conduct regular site visits to monitor performance and provide feedback to management teams
  • Manage budgets and financial reports
  • Recruit, train, and develop staff
  • Ensure adherence to health and safety regulations and company policies
  • Collaborate with marketing teams to promote new products and services
  • Analyze market trends and competitor activities to identify opportunities for growth
  • Foster a positive work environment and encourage team collaboration
  • Prepare and present performance reports to senior management

Preferred Candidate:

  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proven track record in sales and customer service
  • Ability to work under pressure and meet tight deadlines
  • Strong analytical and problem-solving skills
  • Flexibility to travel between locations as needed
  • Knowledge of the food service industry and market trends
  • Proficient in using management software and tools
  • Ability to adapt to changing business environments

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