Client Care Expert

6 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. In this role, you will be responsible for delivering exceptional customer service, resolving complaints, and providing information about products or services.

Main Responsibilities:
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide detailed information about products, services, policies, and procedures.
  • Investigate and resolve customer complaints or escalate them to the appropriate department when necessary.
  • Follow up on unresolved issues to ensure customer satisfaction.

Key Qualifications:

To be successful in this role, you will need to possess excellent communication skills, a strong customer focus, and the ability to work effectively in a fast-paced environment.

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