Quality Assurance Specialist

1 day ago


Kuwait City, Al Asimah Internationalhospital Kw Full time

About the Role

We are seeking a highly motivated Quality Assurance Specialist to join our team at Internationalhospital Kw. As a Quality Officer, you will play a pivotal role in ensuring that our client sites meet and maintain rigorous quality standards and accreditation requirements.

Key Responsibilities

  • Interprets and implements quality improvement standards in client hospital and medical centers to ensure quality care is delivered to patients.
  • Conduct comprehensive assessments of client site operations, policies, and procedures to identify areas for improvement in quality and accreditation compliance.
  • Evaluate current quality assurance mechanisms and accreditation readiness, identifying gaps and areas for enhancement.
  • Collaborate with client site leadership to develop tailored strategies and action plans to achieve and maintain accreditation standards, such as those set by organizations like ACI, ACHSI, JCI or others.
  • Provide guidance on the development and implementation of quality improvement initiatives to address identified areas for enhancement.
  • Serve as a subject matter expert on accreditation standards and requirements, providing guidance and support to medical center staff throughout the accreditation process.
  • Prepare client site for accreditation surveys by conducting mock surveys, facilitating staff training, and ensuring readiness for on-site visits.
  • Implement quality assurance frameworks and performance metrics to monitor and evaluate the effectiveness of healthcare delivery processes.
  • Analyze data and performance indicators to identify trends, areas for improvement, and opportunities to enhance patient outcomes and satisfaction.
  • Develop and deliver training programs and educational workshops for client site staff to promote a culture of quality and continuous improvement.
  • Provide ongoing support and mentorship to staff members involved in quality assurance and accreditation activities.
  • Maintain accurate documentation of quality assurance activities, accreditation processes, and outcomes in compliance with regulatory requirements.
  • Prepare comprehensive reports and presentations summarizing findings, recommendations, and progress towards quality and accreditation goals.

Requirements

  • Bachelor's Degree in Healthcare Management, Nursing, Public Health, or a related field (Master's Degree preferred).
  • Certification in Healthcare Quality Management (e.g., CPHQ) and/or Accreditation (e.g., Certified Professional in Healthcare Accreditation) is highly desirable.
  • Evidence of participation in continual educational programs.
  • Fluency in the English language and medical terminology.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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