Business Insights Manager

11 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

In this role, you will have the opportunity to make a significant impact on HealthCare Dynamics Gen. Trading Company W.L.L's business strategy. As a Business Insights Manager, you will be responsible for driving business decisions with data-driven insights.

Responsibilities

Your key responsibilities will include:

  1. Research Needs Identification: Collaborate with cross-functional teams to identify research needs and recommend market research initiatives.
  2. Stakeholder Engagement: Present market research findings and recommendations to stakeholders, including senior management.
  3. Team Management: Manage the Customer Experience function.
  4. Task Support: Ensure timely support to the team for the completion of tasks.
  5. Performance Review: Review and monitor the performance of Customer Experience tasks.

Additional Responsibilities:

  • Market Research Planning: Develop and execute market research plans to gather insights and information on target markets, customer preferences, and industry trends.
  • Data Analysis: Analyze all data points and translate them into clear and actionable recommendations for the Strategy leadership team.
  • Stakeholder Relationships: Build strong relationships with stakeholders and offer guidance and expertise on market trends, customer behavior, and the competitive landscape.
  • Collaboration and Communication: Work closely with teams across HealthCare Dynamics Gen. Trading Company W.L.L's sectors, such as Consumer, B2B, Technology, and Transformation to identify required data sets and share insights.
  • Research Agency Liaison: Liaise with research agencies to support HealthCare Dynamics Gen. Trading Company W.L.L's sectors with any research needed.
  • Research Findings Presentation: Communicate research findings compellingly and persuasively, using data visualization and storytelling techniques.
  • Customer Perspective: Highlight stc Kuwait customers' perspective and ensure that their needs and preferences are considered in the decision-making process.
  • Growth and Innovation: Contribute to the development of marketing and product strategies, identifying opportunities for growth and innovation.
  • Industry Trends and Advancements: Stay up-to-date with industry trends and advancements in market research methods and technologies.
  • Mentorship and Coaching: Mentor and coach the Customer Experience function.


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