Hotel Quality Improvement Lead

14 hours ago


Kuwait City, Al Asimah Marriott International Full time
Our Expectations

At Marriott International, we are committed to delivering exceptional customer service and exceeding guest expectations. As a Hotel Quality Improvement Lead, you will be responsible for reviewing guest feedback with the leadership team, ensuring appropriate corrective action is taken, and responding to and handling guest problems and complaints.

The successful candidate will have excellent communication and interpersonal skills, a strong ability to analyze issues and identify trends, and a proven track record of improving quality standards in a fast-paced hotel environment.



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