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ADPE Support Specialist
7 days ago
Job Summary
We are seeking a skilled ADPE Support Specialist to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The ideal candidate will have a strong background in system support operations, with experience handling technical and sensitive situations.
About the Role
- Provide technical software, hardware, and network problem resolution to users in a Help Desk environment.
- Maintain, operate, and upgrade all Automation Data Processing Equipment (ADPE), including servers, PC systems, laptops, printers, and small peripheral items.
- Serve as a single point of contact for user status inquiry and liaison within the organization for information systems problem management.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- At least five years of experience in system support operations, with a focus on ADPE maintenance and troubleshooting.
- Demonstrated strong customer service skills and ability to communicate technical information effectively.
- Ability to work in extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
Benefits
HealthCare Dynamics Gen. Trading Company W.L.L offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
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