
ADPE Technical Specialist
6 days ago
The ADPE Technical Specialist will provide professional laptop and desktop support, as well as customer service to military and civilian customers. This role involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate.
The successful candidate will be responsible for installing, troubleshooting, configuring, and repairing software issues for Windows operating systems (OS) and Microsoft Office 2007. Additionally, they will troubleshoot and resolve network connectivity issues at the desktop level, join personal computers (PCs) to local domains as required, configure local PC connections to network printers, and perform custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required.
The ideal candidate will have a working knowledge of Microsoft Office software and demonstrated strong customer service skills are mandatory.
Responsibilities:
- Installs, configures, and maintains DOD-approved communications software on government computers.
- Installs and configures network printers.
- Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
- Joins client computers to Microsoft Active Directory domains.
- Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
- Installs, configures, and maintains security software on military computer systems.
- Repairs and maintains desktop and laptop hardware.
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