
Front Desk Liaison
4 days ago
We strive to create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our team members around the world recognize a familiar face, welcome a new one, and treat everyone we meet with respect and kindness.
Resort-Like Sanctuary in KuwaitThis modern urban sanctuary in the heart of Kuwait City is a haven of Middle Eastern architecture, dazzling art, and resort-like spaciousness. The hotel offers stunning rooftop restaurants, leisure facilities, and the city's largest guest rooms, perfect for relaxation and connection with friends and family.
Key Responsibilities- Phone Inquiries: Answer phone calls efficiently and warmly, using guest names when possible and routing calls to proper extensions.
- Sales and Reservations: Capture sales for incoming calls related to room, spa, restaurant reservations, and in-room dining requests, accurately coordinating details of each reservation or request.
- Daily Reports: Run daily reports for department, operational departments, Sales & Marketing, General Manager, and Department Head.
- Experience: Minimum of a year experience working in a similar position in five-star luxury hotels.
- Languages: Excellent reading, writing, and oral proficiency in English and Arabic languages.
- Computer Literacy: Excellent computer literacy skills.
- Administrative Experience: Previous administrative experience.
- Accommodation: Full board shared living accommodation in a high-quality, well-resourced compound.
- Travel Opportunities: Complimentary nights at FS Hotels worldwide.
- Regular Social Events: Regular social and sporting events.
- Leave Tickets: Paid home leave tickets.
- Transportation: Transportation to and from work.
- Free Wi-Fi: Free Wi-Fi in accommodation and employee transportation buses.
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4 days ago
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