Sales Consultant

5 days ago


Kuwait City, Al Asimah LVMH Group Full time

At the LVMH Group, we are committed to excellence and authenticity. As a Sales Advisor, you will play a key role in representing our luxury brand, CELINE, and delivering an exceptional customer experience.

Your Key Responsibilities:

  • Contribute to sales growth and monitor key performance indicators (KPIs) to drive business results.
  • Welcome and advise customers, providing personalized service and product expertise.
  • Drive customer engagement through effective CRM strategies and maintain accurate client records.
  • Share product knowledge and showcase our brand's heritage and craftsmanship.
  • Collaborate with management to maintain visual merchandising standards and ensure stock loss is minimized.
  • Ensure stock accuracy, safety, and compliance.
  • Provide excellent after-sales service, resolving customer complaints promptly and professionally.
  • Lead by example, inspiring the team through training, coaching, and morning briefings.
  • Suggest innovative ideas for digital evolution and support the brand's growth.
  • Promote the CELINE spirit, embodying creativity and excellence in all interactions.

About You:

  • We seek candidates with at least 3 years of experience in sales and/or customer service roles in the fashion or luxury sector.
  • You must have high product sensitivity, fashion knowledge, and the ability to understand customer needs.
  • A taste for challenge, teamwork, and a sense of service are essential for success at CELINE.
  • Fluency in English and Arabic is required, with additional languages being an advantage.


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