Guest Services Representative
2 weeks ago
Courtyard is committed to creating exceptional experiences for travelers around the world. We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Operations Associate.
This role requires a strong focus on customer satisfaction, collaboration, and teamwork to drive business results. You will be responsible for managing hotel operations, providing excellent customer service, and contributing to the development of new ideas and strategies to improve customer satisfaction and drive business growth.
Your Key Responsibilities Will Include:
- Managing hotel operations, including coordinating services, resolving issues, and communicating effectively with guests, colleagues, and other stakeholders
- Providing exceptional customer service, addressing guest needs and concerns in a timely and professional manner
- Collaborating with colleagues to achieve operational excellence and drive business growth
- What You'll Gain:
- A dynamic work environment that fosters innovation, creativity, and continuous improvement
- Ongoing training and development opportunities to enhance your skills and knowledge
- A competitive compensation package that recognizes your value to the organization
- An opportunity to join a global hospitality leader that values diversity, inclusion, and innovation
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