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Customer Experience Representative

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Role Summary:
The Customer Experience Representative is responsible for delivering outstanding customer service and ensuring that every guest has a memorable dining experience. This involves greeting guests warmly, managing table assignments, and handling customer inquiries in a professional and courteous manner.

Key Responsibilities:
  • Greet all guests with a smile and welcome them to the restaurant.
  • Manage table assignments and seat guests based on preferences and availability.
  • Handle phone calls and respond to customer inquiries in a professional and courteous manner.
  • Assist with side work, including cleaning, stocking, and folding silverware.

Requirements and Qualifications:
  • High school diploma; hospitality certification is a plus.
  • Minimum 2 years of experience as a Hostess/Host.
  • Health/Baladiya Card is a must.
  • Excellent communication and interpersonal skills are essential.
  • Familiarity with health and safety regulations.
  • Availability to work flexible hours, including evenings, weekends, and holidays.