Counseling Center Program Manager
2 weeks ago
About the Role:
">- As a key member of the American University of Kuwait’s Counseling Center team, you will play a pivotal role in supporting students’ academic and personal growth.
- You will be responsible for managing daily operations, ensuring seamless coordination with other departments, and fostering a collaborative environment.
- This position requires exceptional organizational skills, effective communication, and empathy to handle sensitive situations.
Key Responsibilities:
- Welcome and assist students who seek accommodations or psychological support by explaining services offered by the Counseling Center.
- Conduct initial interviews with new students to assess their needs and redirect them to appropriate counselors based on their requirements.
- Handle incoming phone calls and emails efficiently, ensuring timely responses and routing them to relevant personnel.
- Develop and maintain department reports analyzing student services activities.
- Coordinate schedules and daily operations with the Director of the Counseling Center.
- Create and modify documents using word processing, spreadsheet, and database software.
- Collaborate closely with members of the Division of Student Affairs and Academic Affairs.
- Manage Student Employees, including selection, time-sheet maintenance, and follow-up on job duties and scheduling.
- Organize regular events within the Department and mental health awareness campaigns.
- Monitor and reconcile fiscal administration, including office budget, student labor, and purchasing.
- Serve on University committees as assigned.
Qualifications:
- Experience: 1-2 years in a college counseling center or related function, working with college students addressing personal problems and interpersonal relationships.
- Education: Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field.
- Skills:
- Effective communication and diplomacy.
- Ability to counsel/advise students in academic areas.
- Leadership and team orientation.
- Critical thinking and judgment.
- Relationship management.
- Writing skills.
Salary:
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