
Supervisor of Telephone Services
2 days ago
- MINIMUM QUALIFICATIONS:
- Education/Certifications: Associate's degree in Business, Accounting, or related field.
- One year related experience may be substituted for one year of education, if degree is required.
- EXPERIENCE:
- 3-5 years' experience analyzing financial information and preparing financial reports; 2 years supervisory or management experience; and 3 years' experience in office administration and customer service role, e.g., service counter clerk, IT help desk, etc. Additionally, experience with US Military or Government Contracting environment is preferred. Must have a valid US Driver's License and be able to obtain CAC card.
- SKILLS:
- Supervisory skills including professional demeanor and interaction with all levels of employees. Exercise discretion and good judgment, possess high-level organizational and planning skills, ability to communicate orally and in written English, be a self-starter, and possess advanced computer skills in Word, Excel, PowerPoint, and Outlook.
- SUPERVISORY/BUDGET RESPONSIBILITIES:
- Will supervise a section of up to seven employees.
- MATERIAL & EQUIPMENT DIRECTLY USED:
- Personal computer, laptops, scanners, printers, faxes, digital senders, and other office-related equipment.
- WORKING ENVIRONMENT:
- Subject to extreme heat. Temperatures above 100 degrees for periods over one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
- Subject to noise. Sufficient noise to cause shouting above ambient noise level.
- Subject to hazards. Includes variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat, or exposure to chemicals.
- May spend extended time in a computer room environment.
- PHYSICAL ACTIVITIES:
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.
- VISUAL ACUITY:
- Required close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, small parts, and/or operation of machines, using measurement devices, and/or assembly or fabrication parts at distances close to the eyes.
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