Emergency Services Lead

2 days ago


Kuwait City, Al Asimah Vectrus Full time

This role is part of a team supporting LOGCAP in Kuwait.

The Emergency Services Dispatcher Lead oversees daily duties, trains dispatchers, and receives requests for Fire and Emergency Services responses. They dispatch emergency personnel, provide pre-arrival medical instructions, and verify assignment locations as needed.

Key Responsibilities
  • Leads the Emergency Services Dispatcher Team to ensure effective response management.
  • Manages incoming requests for Police, Fire, and Emergency Medical Services responses, ensuring accurate recording and distribution.
  • Provides critical response by dispatching emergency personnel to high-priority situations.
  • Maintains communication with emergency responders to verify assignment locations.
  • Delivers pre-arrival medical instructions to callers requiring emergency assistance.
  • Performs additional tasks assigned by the Emergency Services Dispatch Supervisor.

Position description subject to change as needed.

Qualifications and Requirements
  • Bachelor's degree or equivalent experience; one-year related experience may substitute for one year of education if a degree is required.
    • High school diploma or equivalent required; must provide a copy of the diploma.
    • Must be CAC eligible and/or able to obtain a Common Access Card (CAC).
    • Must be a U.S. citizen.
    • Active Secret Clearance required.
    • American Heart Association CPR certification.
    • Telecommunicator I/II certification.
    • Emergency Medical Dispatch (EMD) Certification.
  • Experience:
    • Minimum one (1) year experience as a Police, Fire, EMS dispatcher.
  • Skills:
    • Effective radio and telephone communication skills.
    • Accurate information recording, transmission, and reporting.
    • Fluent English reading, writing, and speaking abilities.
    • Ability to type at least 35 words per minute.


  • Kuwait City, Al Asimah Vectrus Full time

    This is a critical role within the Emergency Services team, where you will oversee the daily duties and training of dispatchers. As a leader, your primary responsibility is to ensure seamless communication between emergency responders and the public. You will be responsible for receiving, recording, and effectively managing requests for Fire and Emergency...


  • Kuwait City, Al Asimah V2X Inc Full time

    V2X Inc is seeking a highly skilled Emergency Services Dispatcher Lead to join our team. In this critical role, you will oversee the daily duties and training of Emergency Services Dispatchers, ensuring seamless communication between emergency responders and callers.The ideal candidate will possess excellent leadership skills, strong decision-making...


  • Kuwait City, Al Asimah Vectrus Full time

    The Emergency Services Dispatcher Lead plays a critical role in supporting LOGCAP operations in Kuwait.This position oversees the daily activities of dispatchers, trains them, and handles incoming requests for Fire and Emergency Services responses. The lead is responsible for dispatching emergency personnel, providing pre-arrival medical instructions, and...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    About the RoleThis position plays a critical role in ensuring public safety and emergency response. The Emergency Dispatcher will serve as the primary point of contact for receiving and managing requests for Police, Fire, and Emergency Medical Services responses.As a key member of the emergency response team, the successful candidate will be responsible...


  • Kuwait City, Al Asimah Vectrus Full time

    We are seeking a highly skilled Fire Emergency Services Professional to join our team in Kuwait. As a key member of our fire and emergency services department, you will be responsible for managing the administration of the training program and ensuring compliance with relevant regulations and standards.You will work closely with the Assistant Fire Chief -...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    About Vectrus, Inc.Vectrus, Inc. is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace that fosters a culture of respect, integrity, and responsibility.We are seeking a highly motivated and experienced individual to join our team as an ESD FES Training Specialist. The successful candidate will be...


  • Kuwait City, Al Asimah Vectrus Full time

    This Emergency Vehicle Service Technician role requires expertise in maintaining Fire Trucks and mini pumper squad trucks in a challenging environment.The successful applicant will be responsible for recovering, repairing/replacing, maintaining, and servicing these vehicles throughout the theater of operations in support of the Contract.Key Responsibilities...


  • Kuwait City, Al Asimah Taiba Hospital Full time

    We are looking for an exceptional Specialist in Acute Medicine to join our team at Taiba Hospital. As a Registrar of Emergency Medicine, you will play a vital role in the provision of specialized services for the diagnosis and management of disease under the scope of care of the related specialty.About the Job:This is an exciting opportunity for an...


  • Kuwait City, Al Asimah Vectrus Full time

    Job SummaryWe are seeking a skilled Emergency Dispatcher to join our team. As an Emergency Dispatcher, you will be responsible for receiving and processing emergency calls, dispatching personnel to critical situations, and providing medical pre-arrival instructions. Key ResponsibilitiesFunction as a call-taker telecommunicator, receiving and recording...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About UsHealthCare Dynamics Gen. Trading Company W.L.L. is a leading provider of emergency response services in Kuwait. We pride ourselves on our commitment to excellence, teamwork, and customer satisfaction. Our team of experienced professionals is dedicated to providing high-quality service and ensuring the safety of our clients and communities.Why Join...


  • Kuwait City, Al Asimah RTC1 Recruitment Services Full time

    **About the Role:**This Service Excellence Ambassador position offers the opportunity to lead guest relations strategies and operations, develop effective training programs, and support operational projects to drive service improvements.Key Responsibilities:Develop and implement guest relations training and policies to ensure high standards of customer...


  • Kuwait City, Al Asimah Vectrus Full time

    This Emergency Services Dispatcher Lead role supports LOGCAP operations in Kuwait.The role involves overseeing daily duties, training dispatchers, and managing incoming requests for Fire and Emergency Services responses. The lead is responsible for dispatching emergency personnel, providing pre-arrival medical instructions, and verifying assignment locations...


  • Kuwait City, Al Asimah RTC1 Recruitment Services Full time

    **Job Description:**The Client Relations Lead will be responsible for developing and implementing guest relations strategies, collaborating with cross-functional teams, and supporting operational projects to drive service improvements.Main Accountabilities:Lead guest relations training and policy development to ensure high standards of customer...


  • Kuwait City, Al Asimah RTC1 Recruitment Services Full time

    Job DescriptionWe are looking for a highly skilled Director of Guest Relations to join our team.The successful candidate will be responsible for leading the development and implementation of guest relations strategies, coaching and mentoring teams, and collaborating with cross-functional teams to drive service improvements.Key AccountabilitiesDevelop and...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Overview:We are seeking a highly skilled professional to join our team as a Fire Protection Specialist. This position involves overseeing fire protection programs and ensuring compliance with performance work statements. The ideal candidate will have excellent leadership and communication skills, as well as a strong understanding of Environmental,...


  • Kuwait City, Al Asimah V2X Inc Full time

    V2X Inc is hiring an experienced Public Safety Coordinator Lead to join our team. This critical role involves overseeing the daily operations of our emergency services dispatch team, ensuring that we provide exceptional service to our community.The successful candidate will have outstanding leadership skills, excellent communication abilities, and a deep...


  • Kuwait City, Al Asimah V2X Inc Full time

    V2X Inc is seeking a highly skilled Communications Team Lead to join our team. In this critical role, you will oversee the daily duties and training of our Communications team, ensuring seamless communication between emergency responders and callers.The ideal candidate will possess excellent leadership skills, strong decision-making abilities, and the...


  • Kuwait City, Al Asimah Automated Services Network Co. Full time

    About UsAutomated Services Network Co. is a leading online services provider, offering a range of services to individuals and businesses.We are a dynamic and forward-thinking company, always looking for ways to improve and expand our services.We are committed to providing excellent customer service and building long-term relationships with our clients.We are...


  • Kuwait City, Al Asimah RTC1 Recruitment Services Full time

    Job DescriptionDevelop and implement guest relations strategies to drive business growth and improve customer satisfaction.Collaborate with cross-functional teams to ensure seamless execution and high standards across all outlets and regions.Support pre-opening, launching, and operational projects to drive business success.


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Job Description:We are seeking a skilled Firefighter to join our team in Kuwait. As a Firefighter, you will be responsible for responding to emergency situations, operating firefighting equipment, and maintaining a safe working environment.Key Responsibilities:Respond to emergency calls and provide assistance as needed.Operate firefighting equipment,...