IT Support Services Supervisor

22 hours ago


Kuwait City, Al Asimah Burgan Bank Full time

Job Description:

The IT Support Services Supervisor is responsible for supervising the day-to-day activities supporting the operation systems and equipment. This role involves liaising with business users and other IT departments to ensure smooth operations.

Main Responsibilities:

  • Laying down effective strategies to achieve operational demands
  • Maintaining up-to-date knowledge of rules, regulations, and standards in the field
  • Collecting and maintaining an inventory of onsite and off-site backup media, software releases, and documentation
  • Reviewing periodic reports to assess portfolio quality, business volumes generated, and recorded earnings

Desired Skills:

  • Bachelor's degree or equivalent in a related field
  • Minimum 5 years of experience required
  • Proficient in English and Arabic


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