
Process Improvement Manager
2 days ago
About V2X Inc
V2X Inc is committed to delivering exceptional quality management services.
Job Description
We are seeking a highly motivated Quality Coordinator II to join our team in Kuwait. The selected candidate will be responsible for managing databases, implementing audit checklists, ICAR/NCR & CAPs, and ensuring compliance with all program requirements.
Key Responsibilities
- Develop and maintain databases of audit results, ICAR/NCR & CAPs to support data-driven decision making.
- Collaborate with process owners to identify and address non-conformances and implement corrective actions.
- Support the development and deployment of processes to improve operational efficiency and effectiveness.
- Work closely with operational areas to document processes, develop guidelines and ensure quality record management.
- Implement and oversee quality standards, programs and processes to drive operational performance improvements.
- Stay informed about industry developments, best practices and emerging trends in quality management.
- Analyze key performance indicators to identify areas for improvement and implement necessary changes.
- Provide leadership, guidance and supervision to team members and support their professional growth.
- Perform other duties as assigned.
Requirements
To succeed in this role, you must possess:
- A High School Diploma; a Bachelor's Degree is preferred.
- Related experience may be substituted for education if a degree is required.
- ISO 9001:2015 Auditor certification or the ability to obtain it.
- A valid driver's license and the ability to obtain a Kuwaiti driver's license.
Experience and Skills
The ideal candidate will have:
- A minimum of three to five years of operations experience; three to five years of quality experience is preferred.
- Preferred experience includes working on a DoD contract and having knowledge of Project Management Institute practices and methodologies (PMP, CAPM, Prince 2, Agile).
- Strong organizational, analytical and problem-solving skills.
- Excellent communication, interpersonal and leadership skills.
Working Conditions
This position requires working in a general office environment with occasional outdoor work in extreme weather conditions. PPE may be required in certain areas.
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