Process Improvement Manager

2 days ago


Kuwait City, Al Asimah V2X Inc Full time

About V2X Inc

V2X Inc is committed to delivering exceptional quality management services.

Job Description

We are seeking a highly motivated Quality Coordinator II to join our team in Kuwait. The selected candidate will be responsible for managing databases, implementing audit checklists, ICAR/NCR & CAPs, and ensuring compliance with all program requirements.

Key Responsibilities

  • Develop and maintain databases of audit results, ICAR/NCR & CAPs to support data-driven decision making.
  • Collaborate with process owners to identify and address non-conformances and implement corrective actions.
  • Support the development and deployment of processes to improve operational efficiency and effectiveness.
  • Work closely with operational areas to document processes, develop guidelines and ensure quality record management.
  • Implement and oversee quality standards, programs and processes to drive operational performance improvements.
  • Stay informed about industry developments, best practices and emerging trends in quality management.
  • Analyze key performance indicators to identify areas for improvement and implement necessary changes.
  • Provide leadership, guidance and supervision to team members and support their professional growth.
  • Perform other duties as assigned.

Requirements

To succeed in this role, you must possess:

  • A High School Diploma; a Bachelor's Degree is preferred.
  • Related experience may be substituted for education if a degree is required.
  • ISO 9001:2015 Auditor certification or the ability to obtain it.
  • A valid driver's license and the ability to obtain a Kuwaiti driver's license.

Experience and Skills

The ideal candidate will have:

  • A minimum of three to five years of operations experience; three to five years of quality experience is preferred.
  • Preferred experience includes working on a DoD contract and having knowledge of Project Management Institute practices and methodologies (PMP, CAPM, Prince 2, Agile).
  • Strong organizational, analytical and problem-solving skills.
  • Excellent communication, interpersonal and leadership skills.

Working Conditions

This position requires working in a general office environment with occasional outdoor work in extreme weather conditions. PPE may be required in certain areas.



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