Service Excellence Ambassador

14 hours ago


Kuwait City, Al Asimah Dheya Full time
Position Summary:

The Food Runner at Dheya is responsible for delivering exceptional service to our guests by coordinating the delivery of food orders, preparing orders, and assisting servers as needed.

Key Tasks:
  1. Food Delivery Coordination: Coordinate the delivery of food orders from the kitchen to the dining area, ensuring prompt and accurate service.
  2. Order Preparation: Prepare orders according to established standards, ensuring that they are complete and presented in a professional manner.
  3. Assisting Servers: Assist servers as needed to maintain efficient service and provide exceptional customer service.
  4. Table Setting and Clearing: Set and clear tables according to established standards, ensuring a clean and welcoming environment for our guests.
  5. Communication: Communicate effectively with kitchen staff and servers to coordinate service and address any concerns or issues.
  6. Maintaining Cleanliness: Maintain cleanliness and organization in the service areas, adhering to Dheya's high standards.
  7. Adhering to Food Safety Standards: Adhere to food safety and hygiene standards at all times, ensuring the health and well-being of our guests.
Requirements:
  • A high school diploma or equivalent is preferred but not mandatory.
  • Experience in a fast-paced restaurant environment as a Food Runner or similar role is required.
  • Strong communication and interpersonal skills are essential for success in this role.
  • Ability to multitask and manage time efficiently is necessary to meet the demands of this position.
  • Excellent attention to detail and a commitment to providing excellent service are critical to delivering exceptional guest experiences.
  • Flexibility to work various shifts, including weekends and holidays, is required.

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