
Store Experience Director
1 day ago
Job Description:
We are seeking an exceptional Store Experience Director to join our management team at Shaheen Center. As a key leader, you will be responsible for creating unforgettable shopping experiences for our customers and driving sales growth through exceptional customer service.
Main Duties:
- Design and implement customer experience strategies to drive loyalty and retention.
- Develop and manage budgets to achieve business objectives.
- Collaborate with cross-functional teams to drive product launches and promotional activities.
- Train and coach staff to deliver exceptional customer service.
- Conduct regular store audits to ensure compliance with company standards.
- Monitor and analyze sales data to identify trends and opportunities.
- Build strong relationships with internal stakeholders to drive business results.
Required Skills and Qualifications:
- Minimum 3 years' experience in retail management with a focus on customer experience.
- Proven track record of driving sales growth and improving customer satisfaction.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
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