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Hotel Receptionist Coordinator
3 weeks ago
The Hotel Receptionist Coordinator plays a critical role in ensuring the smooth operation of our hotel's front office. This includes dealing with guest queries, responding to phone calls and emails, and maintaining accurate records.
The ideal candidate will have a minimum of 1 year of experience in front office operation and possess strong organizational skills. They will be responsible for ensuring the integrity of the public area and back of house areas are maintained at all times.
This role requires collaboration with all other teams in the hotel, as well as outsourced business partners, to ensure the utmost satisfaction for our guests.
Key Responsibilities- Deal with guest queries
- Respond to phone calls and emails
- Maintain accurate records
- Maintain the integrity of the public area and back of house areas