Retail Store Operations Manager

1 day ago


Kuwait City, Al Asimah IPEKYOL GROUP Full time
About IPEKYOL GROUP

We are a leading fashion retailer in the Turkish retail industry, operating since 1986 with our Ipekyol, Twist and Machka brands. Our mission is to provide women with a unique fashion experience that makes them feel special.

Our vision is to be a global fashion player that innovates and adds value to society by understanding the needs of new world women.

We are seeking a talented individual for the Assistant Store Manager position at our IPEKYOL Store in Kuwait.

Job Responsibilities
  • Ensure exceptional customer service by greeting customers, offering assistance, and serving their needs in a timely manner.
  • Assist customers in making informed purchase decisions by providing relevant product advice and suggesting gift vouchers when applicable.
  • Maintain a clean and organized shop floor and shelves, ensuring a positive shopping experience for customers.
  • Monitor and prevent security risks and thefts, reporting incidents to management promptly.
  • Display received merchandise under the direction of the Merchandiser/Shop Manager, updating prices during promotions as needed.
  • Sell products and services to achieve hourly and daily sales targets.
  • Communicate unavailable and nonperforming products to Department Managers.
  • Merchandise products according to sales trends, release dates, and Department Manager recommendations.
Requirements
  • Fluency in English and Arabic.
  • Minimum 2-3 years of relevant experience in retail.
  • Self-motivation with a positive attitude and professional selling techniques.
  • Strong customer focus, presentation, interpersonal, and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings and weekends as required.
  • Strong team player.


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