Dining Operations Director
2 weeks ago
Our goal is to deliver exceptional experiences for our guests, ensuring they feel welcome and valued at all times. As the Outlet Manager, you will oversee the entire operation of the Rooftop Outlet, driving financial performance while fostering a positive work culture.
- Operational Oversight: Manage daily operations to ensure smooth service delivery, minimizing delays and maintaining high standards.
- Guest Experience: Focus on delivering exceptional guest satisfaction by interacting with guests, addressing complaints, and maintaining high service standards.
- Team Leadership: Supervise and motivate colleagues, conduct shift briefings, and ensure proper training for seamless service delivery.
- Financial Management: Control costs, manage budgets, and implement strategies to maximize revenue and profitability.
We are looking for an experienced leader who can drive results in a fast-paced environment. If you have a proven track record of managing high-volume outlets and possess excellent leadership skills, we encourage you to apply.
What We Need From You- Leadership Skills: Strong ability to lead, train, and develop a diverse team to deliver consistent service.
- Customer Focus: A passion for guest satisfaction and the ability to handle guest complaints effectively.
- Financial Acumen: Skills in budgeting, cost control, and revenue management to achieve financial targets.
- Adaptability: Flexibility to work across multiple shifts and adapt to the dynamic needs of an all-day dining operation.
We offer a competitive salary and a wide range of benefits designed to support your well-being and help you thrive in your role. Our inclusive teams celebrate diversity and promote a culture of trust, support, and acceptance.
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