
Executive Leader
1 week ago
About Al Tayer Insignia
We are a leader in luxury retail across the Middle East, showcasing world-renowned brands in fashion, jewelry, home, and department store categories. Our brand offerings also extend to lifestyle retail, representing leading beauty, home, fashion, and hospitality sectors.
Job Purpose
To successfully lead front-of-house staff in upholding Al Tayer Insignia's core values and brand integrity. This involves promoting product quality, customer service standards, delegation, and exemplary leadership.
Main Responsibilities
- Collaborate with management to support, direct, and motivate staff members effectively.
- Maintain open communication channels with management and staff for seamless information flow and efficient operations.
- Assist management with scheduling breaks and meal periods, adhering to company policies, procedures, and job assignments. Train staff on processes, policies, and procedures.
- Perform daily store activities such as opening and closing procedures efficiently.
- Deliver exceptional customer service by assisting customers in person or over the phone, addressing product and order inquiries professionally.
- Foster teamwork within the store by leading by example and promoting collaborative ideals.
- Ensure each customer receives outstanding customer service by providing a welcoming environment, including greeting and acknowledging every customer, maintaining high standards, possessing solid product knowledge, and more.
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