Phone Support Associate

2 weeks ago


Kuwait City, Al Asimah Kout Food Group Full time

Why This Job Matters

As a Customer Service Representative at Kout Food Group, you will have the opportunity to make a real difference in the lives of our customers. You will be the first point of contact for many customers, and your professionalism, empathy, and problem-solving skills will help resolve their issues and exceed their expectations.

About Your Role

This is an entry-level position that requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for answering customer calls, responding to their inquiries, and resolving issues in a timely and effective manner.

Key Responsibilities

  • Answer incoming calls professionally and assist customers with their inquiries, complaints, and orders.
  • Process customer orders accurately using our ordering system.
  • Provide customers with information about menu items, promotions, and delivery services.
  • Handle customer complaints efficiently and escalate complex issues when necessary.


  • Kuwait City, Al Asimah SWATX Full time

    Job Description: At SWATX, we're seeking a Service Desk Agent to join our team. As a key member of our customer-facing support team, you will be responsible for delivering exceptional service to our customers via phone.Key Responsibilities:Manage incoming calls efficiently and effectively while maintaining a positive customer experience.Provide accurate...


  • Kuwait City, Al Asimah UR COOKIES Full time

    We're looking for a skilled Product Support Associate to join our team at UR COOKIES. As a Product Support Associate, you'll be responsible for addressing customer inquiries and resolving customer issues in a prompt and professional manner.Your duties will include answering inbound calls, providing product information, and documenting customer interactions....


  • Kuwait City, Al Asimah Trace Systems Inc. Full time

    Job OverviewAt Trace Systems Inc., we are seeking a skilled IT Support Specialist to join our team. This role is perfect for individuals who enjoy working in fast-paced environments and providing top-notch technical support.The successful candidate will be responsible for resolving technical issues via phone, email, or remote access tools. They will also...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleWe are seeking a highly motivated and organized HR Associate to support our Human Resource operations in Kuwait. The successful candidate will be responsible for providing administrative support, assisting with HR policies and compliance, managing employee records, and ensuring effective onboarding, offboarding, and internal movements.Key...


  • Kuwait City, Al Asimah The Family Office Company Full time

    The Family Office Company seeks a Sales and Support Associate to provide administrative support to Relationship Managers (RMs). In this role, you will assist RMs with meeting follow-ups, track progress on client engagement, and collaborate with internal departments.Main Accountabilities:Administrative Support: Assist RMs with tasks such as scheduling...


  • Kuwait City, Al Asimah Al Zayani Automotive Full time

    What We OfferIn return for your hard work and dedication, we offer a competitive salary package, opportunities for career advancement, and a collaborative and dynamic work environment.Benefits:Comprehensive benefits package.Ongoing training and development opportunities.A supportive and inclusive work environment.The opportunity to work with a leading...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Role SummaryThe Senior Support Associate will provide high-level administrative support to the CEO, focusing on operational excellence, strategic planning, and relationship-building.Develop and maintain effective relationships with internal and external stakeholders.Provide comprehensive administrative support to the CEO, including calendar management,...


  • Kuwait City, Al Asimah Automated Services Network Co. Full time

    OverviewAutomated Services Network Co. is a leading company in the field of online customer support.Job SummaryWe are seeking a B2C & B2B Customer Support Officer with 2 years of experience to join our team as a Customer Support Associate. This is a full-time on-site role located in Kuwait City at eNet.The successful candidate will be responsible for...


  • Kuwait City, Al Asimah Trace Systems Inc. Full time

    Are you passionate about delivering top-notch technical support? Do you thrive in fast-paced environments and enjoy working with technology? If so, we want to hear from you!As a Tier I Help Desk Associate at Trace Systems Inc., you will be responsible for providing initial technical support to our clients. Your primary goal will be to resolve technical...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleWe are seeking a highly skilled and organized individual to join our Front Desk team as a Front Desk Associate - Arabic Speaker. The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and managing reservations.Responsibilities:Answer phone calls and respond to guest inquiries in a...


  • Kuwait City, Al Asimah Trampo Extreme Full time

    We are seeking a highly skilled Call Center Agent to join our team!Key ResponsibilitiesWe answer incoming calls professionally and provide accurate information to customers.We make outbound calls to follow up on customer inquiries and provide assistance.We handle customer complaints, provide solutions, and inform the line Manager about any complex issues...


  • Kuwait City, Al Asimah Nasco General Trading & Cont Full time

    Key ResponsibilitiesCalls Management: Manage and respond to customer inquiries in a professional and courteous manner.Solution Provision: Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives.Relationship Building: Build sustainable relationships with customers by taking the extra mile to ensure their...


  • Kuwait City, Al Asimah LVMH Group Full time

    Job DescriptionWe are seeking a talented individual to join our team as a Fashion Experience Associate. In this role, you will be responsible for delivering exceptional client service and ensuring that our clients receive an unforgettable experience.About the RoleYou will achieve individual and store objectives by building strong relationships with clients...


  • Kuwait City, Al Asimah SWATX Full time

    About the Role: We're looking for a skilled Phone Support Associate to join our SWATX team. In this role, you will be responsible for providing top-notch support to our customers via phone.Key Responsibilities:Deliver exceptional customer service via phone.Answer customer inquiries and provide accurate product information.Resolve customer complaints...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    As an Account Support Associate (ASA), you'll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transaction Services), making this a great place to gain exposure to new skills and progress your career.The opportunityYou will work directly with...


  • Kuwait City, Al Asimah Smarthub-kw Full time

    We are Smarthub-kw, a leading provider of electrical contracting and home automation services. Our company is seeking a highly skilled Front Desk Clerk and Administrative Support to join our team in Kuwait City.Job Description:The Front Desk Clerk and Administrative Support will be responsible for providing administrative support, handling phone calls, and...


  • Kuwait City, Al Asimah Agility Full time

    Job Title: Client Support SpecialistAbout the Position:We are looking for a skilled Client Support Specialist to join our team at Agility. This individual will provide top-notch customer support, addressing client queries and resolving issues efficiently.Responsibilities:Handle customer inquiries via phone, email, or chat.Provide personalized solutions to...


  • Kuwait City, Al Asimah V2X Inc Full time

    About Our TeamWe are a dynamic and fast-paced organization that values innovation, teamwork, and excellence. Our team is dedicated to delivering exceptional results and providing unparalleled support to our clients.Job DescriptionThe successful candidate will be responsible for providing critical support to our logistics and operations functions, including...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking an experienced IT Support Professional to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. This is a dynamic role that involves working with various stakeholders to resolve technical issues and maintain our computer systems.Key Responsibilities:Provide technical assistance to end-users via phone, email, or in-person.Investigate...


  • Kuwait City, Al Asimah Agility Full time

    Job Title: Customer Experience AssociateAbout the Role:We are seeking a highly skilled Customer Experience Associate to join our team at Agility. The successful candidate will be responsible for providing exceptional customer support, ensuring that our clients receive timely and efficient service.Your Responsibilities:Respond to customer inquiries in a...