Electronics Service Operations Manager
1 day ago
At PrecisionHire Solutions, we're a leader in consumer electronics and home appliances. We're seeking an experienced Service Manager to oversee our service operations.
Job Description:
- We're looking for a seasoned professional to manage our service network, ensuring quality control and timely service delivery.
- This role involves resolving complex service-related issues and providing guidance to our teams.
- You'll work closely with our authorized service centers, dealers, and business units to drive performance and exceed objectives.
- We're committed to delivering exceptional customer service, and you'll play a key role in driving this mission forward.
- You'll analyze service performance data to identify areas for improvement and implement strategies to increase efficiency and customer satisfaction.
- Your goal will be to enhance our reputation as a leading service provider and demonstrate our commitment to customer satisfaction.
- A bachelor's degree in engineering, business, or a related field is required.
- At least 3-5 years of experience in a managerial or supervisory role, preferably in a service-related department.
- Extensive experience in customer service, including dealing with customer complaints and queries.
- Technical skills and proficiency in the technical aspects of our products and services.
- Strong leadership, team management, customer service, communication, analytical, problem-solving, and organizational skills.
- An attractive salary package that reflects your experience and qualifications.
- Ongoing training and development opportunities to support your growth and success.
- The chance to work with a dynamic and innovative company that values its employees and customers alike.
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