Clinical Registration Specialist
1 day ago
The Patient Access Representative role at Doctoruna is a dynamic position that requires exceptional communication and organizational skills. As the first point of contact for employees, you will play a crucial part in maintaining a positive demeanor in all communicative efforts related to point of service collections, registration, financial clearance, and admissions for inpatients and/or outpatients and the Emergency Medicine Unit.
Key Responsibilities:
- Capture demographic and financial information required to complete patient registration/admission and record the information in the electronic record system.
- Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
- Obtain signatures, verify accuracy of information, and scan documents into electronic patient records as applicable.
- Field phone calls regarding billing issues, appointment cancellations, and all related concerns.
Requirements and Qualifications:
- Maintaining Patient Confidentiality.
- Excellent Patient Services as per set standards.
- Utilizing technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
- Consistent performance of registration through timely, accurate, and courteous completion of patient clinical and financial data.
- Maintaining an accuracy rate within set guidelines.
About Us:
At Doctoruna, we strive to provide top-notch patient care services. Our team is dedicated to delivering exceptional results and fostering a culture of excellence.
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