Retail Car Sales Manager

2 weeks ago


Kuwait City, Al Asimah beBee Careers Full time
Career Advancement Opportunity - Sales Supervisor
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We are seeking a skilled Sales Supervisor to lead our retail car sales team. The successful candidate will be responsible for supervising the sale of retail cars, maintaining showroom standards, and adhering to company policies.
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This role offers a unique opportunity for career advancement and professional growth. As a Sales Supervisor, you will be responsible for assigning and sharing targets with sales staff, reviewing their performance, preparing sales reports, and submitting them for approval. You will also be required to manage cash and credit invoices, delivery notes, and traffic department documentation, as well as conduct regular inventory checks of stationery, electrical, and office equipment.
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Main Responsibilities:
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  1. Operational Management:
    1. Assign and share targets with sales staff, review their performance, prepare sales reports, and submit them for approval.
    2. Manage cash and credit invoices, delivery notes, and traffic department documentation, ensuring accuracy and timeliness.
    3. Conduct regular inventory checks of stationery, electrical, and office equipment to maintain optimal supply levels.
    4. Promote vehicle orders based on customer requirements.
    5. Daily review of vehicle reservations with sales staff.
    6. Follow up with the delivery center for timely vehicle delivery.
    7. Arrange vehicle replacements as per customer requests, send vehicle preparation orders to the showroom.
    8. Address customer queries related to vehicle sales and maintenance.
    9. Resolve escalated customer complaints in accordance with company policies.
    10. Maintain showroom safety in line with industry standards and local regulations.
  2. People Management:
    1. Assign duties and review work quality, accuracy, and adherence to group policies.
    2. Monitor employee attendance, report absences, prepare annual leave plans, and manage overtime sheets for approval.
    3. Enforce health and safety standards, explain and provide necessary training and materials.
    4. Receive and escalate grievances raised by subordinates to management promptly.

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