Retail Customer Service Specialist

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

IPEKYOL GROUP is committed to providing women with a unique and memorable fashion experience through its Ipekyol, Twist and Machka brands.

The company's mission is to make women feel special by providing them with a fashion experience that meets their expectations and needs.

The vision is to become a global fashion player that makes a difference with innovative solutions and adds value to society.

As a member of our team, you will have the opportunity to work with talented individuals who share your passion for fashion and your commitment to excellence.

We believe that teamwork is essential to achieving our goals and we strive to create a positive and supportive work environment where everyone can thrive.

Key Responsibilities:
  • Greet customers and offer assistance to ensure their needs are met in a timely and efficient manner.
  • Help customers make informed purchasing decisions by recommending products and suggesting relevant promotions.
  • Maintain a clean and organized store environment by arranging and replenishing merchandise as needed.
  • Identify and prevent security risks and thefts by reporting incidents to management in a timely manner.
  • Work closely with the merchandising team to display received merchandise and implement visual displays.
  • Meet sales targets by upselling and cross-selling products and services to customers.
  • Communicate effectively with colleagues and management to ensure seamless execution of sales strategies.


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